Light Pole Warranty Registration Successful

We have received your light pole warranty registration

Thank you for registering your lighting product for our limited warranty. If your product was purchased in the past 90 days, you will most likely qualify for the Venia Lighting limited product warranty. If you have any questions, feel free to check our Help Center to find answers to Frequently Asked Questions. Full warranty details are given below.

Venia Products LLC provides a 20 year limited warranty on its aluminum and steel poles for damages resulting directly from wind. This warranty does not cover failure due to:

  • Improper installation.

  • Misapplication - product used outside of specified use.

  • Damage from handling.

  • Site specific wind induced or other vibration.

  • Installation in soils with a pH under 5 or over 9.

  • Improper grounding.

Venia Products LLC will repair or replace aluminum and steel poles damaged as a direct result of wind damage or it may credit Buyer’s account for any product that does not conform to this warranty. The decision to repair, replace, or apply a credit is at the sole discretion of Venia Products LLC.

VENIA PRODUCTS LLC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND DISCLAIMS LIABILITY FOR BREACH OF SUCH WARRANTIES TO THE FULL EXTENT ALLOWED BY LAW. VENIA PRODUCTS LLC SHALL NOT BE LIABLE FOR ANY OTHER LOSS OR DAMAGE, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, LIQUIDATED DAMAGES AND BACK CHARGES.

This warranty does not include reimbursement for the expense of installation or removal of equipment, transportation, or any other expenses which may be incurred. This warranty applies to the pole only and does not include anchor bolts, connecting hardware such as trucks, halyards, balls, snap hooks, weights, or foundation. Authorization must be obtained from Venia Products LLC before any material is returned. This warranty excludes finishes such as powder coating, anodizing, and satin.

This warranty applies only to Venia Products LLC, aluminum and steel poles shipped on or after January 1st, 2018. In order to qualify for this warranty, the Buyer must register the product within 90 days of purchase.

Thanks for choosing Venia Lighting Products on Got It Wholesale.

Sincerely,
Got It Wholesale Customer Care

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